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Compass One Healthcare

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Our ServicesAmbulatory HTS Services (AMB-HTS) 

Enhancing Clinical Experiences Anywhere

Our Field Service model is designed to manage all your assets SMARTER. We address the needs of the Original Equipment Manufacturer, Distributor, or Healthcare client that has the need to centralize services and remove redundancies for their numerous locations.  

Clinical engineering (CE) is a strategic facilitator in the transition to personalized healthcare. With the complexity of new technologies, complete lifecycle management demands a SMARTER approach wherever your assets are located: 

S – Specialized service support

M – Marked, measured and improved performance monitoring

A – Alignment with quality and risk

R – Robust data analytics to support decision-making

T – Talent on demand tailored to fit your business needs

E – Evolving programs with innovative approaches

R – Results – the power of a Crothall partnership 

Our Field Service model will deliver the cost savings your organization requires. It will reduce your contracts, staffing, and remove redundancies. We will give your employees the ability to focus on their core competencies.  Our highly trained engineers will become an extension of your brand dedicated to you and your end users. 

Crothall Healthcare HTS Field Services offers National Field Services support by highly trained clinical & diagnostic engineers. Crothall offers fully outsourced field support as well as hybrid models. We can provide national or regional solutions as you need.

We help you adjust to the ebb and flow of your business. We offer temporary, vacation and holiday support when you need it. We do long distance “milk runs” and handle territory overflow issues through a 24-7 Call Center. We offer contract management expertise, technical phone support and remote diagnostics.

Crothall Field Services include support for Preventative & Corrective Maintenance in all of these areas:

  • General Biomedical
  • Specialty Biomedical
  • Laboratory
  • Diagnostic Imaging
  • Radiology
  • Sterilization Systems
  • Lasers
  • Clients Product of Choice
  • Installs and Product Start-Up

Crothall Field Services include support in these areas:

  • Inventory and Audit
  • Equipment Upgrades
  • Warranty Support
  • Recall, Retrofits & Upgrades
  • Compliance Support