Case Studies
Crothall Services Group is proud of the work that we do for and with our clients. We believe that we are not a vendor, but rather a Total Solution Provider. In other words, we want to partner with you to implement the solutions needed for your unique organization. No cookie-cutter approach here. Specialization is what made us a successful company, and by utilizing this same approach, we can offer multi-service options that provide the best service, across the board.
Environmental Services
- Jersey Shore University Medical
Center
The Greening of Environmental Services - Lehigh
Valley Hospital (Muhlenberg)
Ten Years of Partnership Culminate in Stunning Success at New Facility - Munroe Regional Medical Center
Guest Relations Program Leads to Surge in Patient Satisfaction - Western Maryland Health
System
Acing the JCAHO Test in Only 90 Days - Hahnemann University Hospital
Smooth Payroll Conversion Solidifies Successful Relationship
Laundry & Linen
- Athens Regional Medical
Center
Leadership and Innovations Deliver Quality, Productivity, and Savings Year after Year - Medical College of Georgia
Less Is More: Smart Linen Utilization - UAB Health System/Baptist
Health System
Crothall Laundry Services Dives into Creative Service and Cost Saving Solutions - Erlanger Health System
How Crothall Laundry Services Delivered It All - Baptist Memorial Health Care
Health System Looks for Capital and Finds Partnership
Patient Transportation
- Aurora St. Luke’s
Medical Center
Centralized Patient Transportation Reduces Delays and Speeds Throughput - Mobile Infirmary Medical
Center
Multiple Benefits: Reduced Transport Times, Increased Revenue, and Satisfied Patients - Sinai Hospital of Baltimore
Good to Great Client Partnership Delivers a Tour-Ready Reference Account - Northwest Hospital Center
Sometimes You Can Fix What Isn’t Broken
Facilities Management
- West Virginia University/NASA
IV&V
Trusted by NASA - Southside Community
Hospital
Keeping the Roof Over Their Heads - University
Health Care System
Merging In-House Talent with Outside Expertise to Deliver Superior Results - Eger Health Care and Rehabilitation Hospital
Up in Smoke... Eger Health Care Addresses Energy Budget Challenges
Clinical Equipment Services
- Memorial Hospital
of Martinsville
Encore Performance Client Brings Crothall to New Hospital - Dameron Hospital
To Earn Trust, Crothall Invests in Partnership
Multi-Service
- Detroit Medical Center
Clean Sweep in Leadership Revives Struggling Program - Freeman Health System
Bed Throughput Times Down, Productivity and Morale Up - Prince William Hospital
Two Heads are Better than One - Deaconess Hospital
A Unified Team of Specialists - Presbyterian Hospital
Inter-Departmental Coordination Creates Sustainable Throughput Improvements
“The results and working relationships with the Crothall team cannot be compared.”
Lehigh Valley Hospital- Muhlenberg, Bethlehem, PA
“Crothall’s
centralized program
has provided
consistency and
improved service.
Its management and
staff are responsive
and supportive.”
Mobile Infirmary Medical
Center, Mobile, AL
Crothall’s team has provided outstanding leadership and training for the EVS staff members. They have implemented programs and systems that have raised the staff’s skill level, to provide exceptional service to our organization.”
Michael Friesen, Prince William Hospital’s Director, Support Services/Safety Officer
“Crothall continues to exceed our expectations and I would recommend them to anyone.”
West Virginia University/
NASA IV&V, Fairmont, WV
“They have taken care of our support needs, allowing us to focus on caring for our patients and growing our business.”
University Health Care System, Augusta, GA
“Complaints stopped abruptly. In fact, there have been virtually no complaints for years.”
Athens Regional Medical Center, Athens, GA
“Crothall responds quickly to customer needs and wants, and improves satisfaction.”
Medical College of Georgia Health System, Augusta, GA
“Crothall has been responsive and flexible. They gave us systems, tools, training, and support. They gave us savings and a great JCAHO inspection. And they gave us back our managers and technicians. It’s been a real win!”
Memorial Hospital of Martinsville and Henry County Martinsville, VA
