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Kentuckiana EVS Teams
Do Battle with Natural Disasters
On August 4, a major
thunderstorm struck Louisville,
KY, and the surrounding
Kentuckiana region, causing a
flash flood, large hail, and 60-mph
winds. The National Weather
Service reported rainfall between
three and six inches across the
city in less than an hour. Some of
the downtown area was under
four feet of water. The flood was
the region’s third major disaster
of the year, having recovered from
both a tornado in March and a “derecho,” a fast-moving and
destructive windstorm, in June.
Damages amounted to hundreds
of millions of dollars. T The
University of Louisville and the
Louisville Public Library’s main
branch each sustained millions of
dollars in damage. The federal
government declared the area a
national disaster zone. Among the
healthcare facilities affected were
four Crothall clients, all located in
Louisville, KY.
EVS Director Angela Mathews
reported that Hazelwood Center,
a 200-bed facility, was right in the
center of one of the hardest hit
areas. “Phone calls for employees
started pouring in from friends
and families, letting our people
know if their houses were
flooded. One associate’s dog was
trapped inside a flooded house,
another employee’s car was under
water, and another couldn’t get
home to her stranded daughter,” commented Mathews. But team
members galvanized to save their
residents first. While they banded
together to keep the water levels
from overtaking vital equipment
and records, the facility lost total
power. The generators also failed,
placing residents dependent on
life-sustaining equipment at risk.
Team members worked together,
helping get those residents to
safety, delivering food trays
without the use of elevators, and
continuing to fight the rising
water. “I am proud to work
with people dedicated to the
lives of the clients we serve,” said
Mathews.
According to EVS Director Jack
Rupert, things at University of
Louisville Hospital, an 865,000-square-foot facility, were also
challenging and a bit scary. “It was
an ‘all hands on deck’ day,” Rupert
commented. The flooding shut
down the hospital’s Sterile
Processing Department for ten
days, and a patient was on the
operating table when they lost
one of their vascular labs. “That
storm pulled in and dumped
six-and-a-half inches of rain on us
in three hours, then continued to
rain through early afternoon.
Every storm sewer backed up and
busted. Our cleanup started at 8
AM and went until 11 PM that
night.” One housekeeping lead,
James Grant, saw to operations on
the patient floors while the
management team and others
scrambled to push water down
into the sub-basement. However, a
silver lining could be found in the
hospital’s teamwork as well as the
hospital’s well-run Disaster Plan.“I bet 85% of the people in the
hospital didn’t even know what
was going on,” said Rupert.
Luckily, three months later,
everything is almost back to
normal for the Louisville,
Kentuckians. One side benefit,
Jack Rupert reported, was RVP
Larry Stebelsky’s gift of brand
new shoes for the entire team.

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“I am proud to work with people dedicated
to the lives of the clients we serve.”
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