QUALITY CONTROL/DATA ANALYST

Colorado-Aurora

A Fresh Approach To Great Results.

Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:

Quality Control/Data Analyst

Responsible for a range of process improvement and process management activities. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand-alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May utilize Lean/Six Sigma processes and concepts to lead process improvement initiatives. Partners with management, project champions, and process owners to execute the project and deliver results.

Data Analysis: Identifies sources for, gathers and analyzes data relevant to processes.

  • May review the work of less senior analysts/ consultants.
  • May be responsible for defining data requirements and obtaining customer agreements.

Research: Reviews best practice research prepared by less senior analysts/consultants.

  • Makes recommendations on appropriate solutions based on research; may select from alternatives presented.
  • Process Architecture: Designs complex processes and reviews the work of less senior analysts/consultants.
  • Ensures process mapping is complete; provides feedback and guidance to less senior analysts/consultants.
  • Interviews stakeholders and process owners to define processes.
  • Helps define standards and methods.

Process Recommendations: Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.

  • May lead the development of recommendations by less senior analysts/consultants.
  • May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks.
  • Shares accountability for realization of results with process owners and may present recommendations to stakeholders and process owners.
  • Performance Management&Control: Defines, develops and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success.
  • Reviews data post- implementation to measure success; participates in defining standards of improvement success.

Change Management: Participates in and may lead change management activities associated with process improvement.

  • Engages leadership and stakeholders to obtain support and buy in for changes.
  • Partners with management, project champions, and process owners to align process improvement initiatives with business objectives.

Data Analysis: Identifies sources for, gathers and analyzes data relevant to processes.

  • May review the work of less senior analysts/ consultants.
  • May be responsible for defining data requirements and obtaining c ustomer agreements.
  • Research: Reviews best practice research prepared by less senior analysts/consultants.
  • Makes recommendations on appropriate solutions based on research; may select from alternatives presented.
  • Process Architecture: Designs complex processes and reviews the work of less senior analysts/consultants.
  • Ensures process mapping is complete; provides feedback and guidance to less senior analysts/consultants.
  • Interviews stakeholders and process owners to define processes.
  • Helps define standards and methods.

Performance Management & Control: Defines, develops and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success.

Experience

Minimum four years of process improvement, change management, or related business experience.

Education

  • Bachelor's degree OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

Lean/Six Sigma Green Belt Certification preferred.

Additional Requirements:

  • Broad knowledge of process improvement methodologies.
  • Must be able to work in a Labor/Management Partnership environment. (If Union environment)
  • Computer Skills - Advanced level knowledge of Excel; basic skills in Access (SQL experience desired).

Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.

Achieving leadership in the support services industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.


Location: Colorado-Aurora
Activation Date: Friday, April 14, 2017
Expiration Date: Sunday, April 15, 2018
Apply Here

Accounting/Auditing, Administrative and Support Services, Environmental Services, Facilities Management, Finance, Housekeeping